Refund & Cancellation Policy for Sarthaq Future Federation
Thank you for your support of Sarthaq.org and our mission to empower communities. This Refund & Cancellation Policy outlines the conditions under which we handle cancellations and refunds for donations and other payments made through our website.
1. Donations
All donations made to Sarthaq Future Federation are final. However, if you believe there was an error in the donation process, please contact us within 7 days of making the donation.
- If the donation was processed incorrectly or was a result of an error, we will review the case and consider a refund at our discretion.
- Refunds will only be issued if there is a proven error on our part, such as an accidental duplicate transaction or incorrect amount charged.
2. Cancellations
Donations cannot be canceled once the transaction has been completed, as these funds are directly used to support our programs and initiatives. However, you may contact us if you have concerns about the transaction.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact us at [email protected] within 7 days of your donation.
- Provide your donation details, including the transaction ID, amount, and date of donation.
- Describe the reason for your request, including any error or issues with the transaction.
4. Processing Refunds
If a refund is approved, it will be processed to the original payment method used for the transaction. Please note that depending on your payment provider, the time it takes for the funds to be credited to your account may vary.
5. Payment Gateway Terms
All donations are processed via secure third-party payment gateways. For any issues related to payment processing, please review the terms and conditions of the payment provider. We are not responsible for any third-party fees or issues that arise with the payment gateway.
6. Changes to the Refund & Cancellation Policy
We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with the updated “Last Revised” date.
7. Contact Us
If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us:
Email: [email protected]